St. Louis Zoo · Missouri · posted 26 days ago
JOB TITLE: Manager, WildCare Park Maintenance LOCATION: Saint Louis Zoo WildCare Park REPORTS TO: Director, Maintenance DEPARTMENT: WildCare Park Maintenance CLASSIFICATION: Exempt POSITION TYPE: Full-Time SUMMARY: The Manager of WildCare Park Maintenance will provide oversight of the day-to-day operations responsible for the maintenance and repair of the physical facilities and grounds of the Saint Louis Zoo WildCare Park. As a key leader within the Facilities and Planning Division, this position will support the Zoo’s mission and advocate the Zoo’s core values and three keys. DUTIES AND RESPONSIBILITIES: The following reflects Management’s definition of essential functions for this position but does not restrict additional assigned tasks. Management may assign or reassign duties and responsibilities to this position. • Plan, coordinate and direct the daily activities of the WildCare Park Maintenance Department including all facets of building maintenance, in-house construction, repairs, and grounds work. • Develop and implement preventative maintenance scheduling and routine servicing of all equipment. • Manage the CMMS work order system for work scheduling, preventive maintenance programs and record keeping. Train necessary staff in its use. • Supervise and schedule team members to ensure timely completion of work orders. • Maintain building systems, equipment, grounds, and utilities in accordance with safety and regulatory standards. • Monitor maintenance budgets, supply orders, and maintain vendor relationships. • Ensure constant communication with all internal stakeholders with regular progress reports and CMMS status updates. • Utilize Zoo purchasing policies to procure, coordinate and oversee contractual services for the maintenance and repair of buildings and grounds. • Ensure accuracy for the department of the Zoo’s HCM software platform for time and attendance, payroll, benefits, and workforce management. • Conduct regular inspections of buildings, grounds, and fence lines. • Work with volunteer and apprenticeship programs. • In partnership with Safety and Risk Management, implement and enforce best practices and standards to ensure a safe work environment. • Participate in safety meetings and support emergency preparedness plans. • Know and understand the Zoo employee handbook and adhere to all stated disciplinary actions and personnel policies. • Work in close collaboration with all Zoo internal departments. • Perform other duties as assigned by the Director of Maintenance. SUPERVISORY RESPONSIBILITIES: • Manage a small team of trades personnel. • Foster a culture of safety, accountability, innovation, and customer service. • Create performance plans in line with the organization’s performance management program and evaluate employee performance throughout the year. • Mentor rising talent and create career development pathways to retain top performers. QUALIFICATIONS: • Technical or vocational training preferred. • 5+ years of experience in a maintenance-related field required. • 2+ years of experience in a management position preferred. • Knowledge and experience with automated technologies, CMMS, and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.). • Possession or the ability to obtain OSHA 10/30-Hour Training certification. • Strong organizational, problem-solving, and analytical skills. • Ability to work well in a team environment with subordinates, peers and superiors. • Good judgment with the ability to make timely and sound decisions. • Commitment to excellence and high standards. • Excellent written and verbal communication skills. • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. • Must possess a valid driver’s license. • Must be able to work weekends, holidays and odd hours as needed. • Experience with Association of Zoos and Aquariums standards and accreditation process a plus. • All successful candidates for this position will be required to undergo a criminal background check and a drug test. As this is a safety-sensitive role, a negative drug test result is mandatory. The drug test screens for five substances, including marijuana. PHYSICAL REQUIREMENTS: • Ability to access all areas of buildings, grounds, public and “behind the scenes” exhibit areas located across the Saint Louis Zoo WildCare Park. • Ability to remain on feet for long periods, climb stairs, bend and stoop. • Ability to safely lift, carry and load 40 pounds a distance of 20 feet. • Physical capacity to endure exposure to inclement weather and hazardous situations. Use of proper PPE, engineering controls, and other mitigating tools will be required. WORK ENVIRONMENT: This position will spend an estimated 50% of their time on grounds and 50% in an office environment. Significant exposure to weather is possible.
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