Jekyll Island Authority · Georgia · posted today
Job Title: Waterpark Sales Manager Department / Division: Summer Waves / Amenities Status: Exempt / Full-time (Year-round) Pay: $49,876 – $54,876 (DOQ) Reports to: Summer Waves General Manager Benefits: Health Insurance, Vision, Dental, Life Insurance, Spouse/Child Life Insurance, AD&D, Critical Illness, Disability, Flexible Spending Accounts (health, dependent). Paid vacation and sick leave accrual. 12 Paid Holidays. Parking pass. Amenity pass. Retirement Benefits: Employee Retirement System of Georgia (GSEPS) Retirement benefits include a pension plus a matching 401(k) Closing date: 4:00pm Thursday December 3, 2026. *Note: This position is subject to close at any time once a satisfactory applicant pool has been identified. To apply, submit Resume AND Cover letter with a completed application. Incomplete applications or applications without accompanying documents when required will not be considered. Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist. Job Summary: Under general supervision, the Sales Manager at Summer Waves performs a variety of guest service duties related to admissions including ticket sales, season passes, and group sales. Responsibilities include admissions, cash control, daily reporting, leading office staff and overall front office management. Description of duties: • Promotes exceptional guest experience and provides excellent service to park patrons. • Works with the JIA Human Resources Dept. for personnel hiring, onboarding, and training, including, time sheet review and approval, coaching, technical training, and support of guest service staff. • Develops and maintains an effective sales program including surveys, corresponding with potential guests, coordinating with special group and promotional events, season passholders, etc. • Responsible for vendor management including purchasing, receiving and processing invoices. • P & L responsibility for the waterpark’s performance. • Prepares and submits daily financial reports following established accounting guidelines. • Generates all season-end group reports and assists General Manager with park season-end reports. • Provides appropriate training, including customer service and ticket software to employees; conducts applicable employee orientation. • Demonstrates exceptional customer relation skills, handling any customer problems that arise appropriately according to established procedures and specific situations. • Performs various office management duties. Assists with monthly department report. • Follows established safety and first aid procedures, including proper documentation of accidents. • Performs other duties as assigned. Minimum Qualifications: • Completion of a high school degree or a recognized equivalent. Associates degree or higher preferred. • Minimum of three (3) years sales or relatable experience. • Minimum of two (2) years recent supervisory skills with proven ability to train and develop employees. • Proven experience in group sales, customer service, and verbal and written communication. • Must be detail-oriented and work well in a fast-paced environment. • Must be outgoing, personable, friendly, and love working with people. • Proficient computer, including Microsoft Office skills required. • Cash handling skills, ability to operate point-of-sale and count money accurately required. • Must be at least 18 years old • Must have valid drivers license • Successful completion of background check (criminal and credit) Physical Requirements/Working Conditions: • Exert up to 35 pounds of force occasionally and a negligible amount of force constantly to move objects. • More than 50% of the typical workday will be spent reaching, grasping and using repetitive motions of wrist, hands and fingers. • Between 25% and 50% of the typical workday will be spent walking, standing, and sitting. • Less than 25% of the day is spent climbing stairs, crouching and/or stooping, kneeling, pushing, pulling and lifting. • Must have visual clarity to prepare and analyze data and figures, transcribing, use of computers and expansive reading. • Sensory abilities required include vision, feeling and touching with more than 50% of the day spent talking and hearing. • Ability to perform all job duties both inside and outside as scheduled. • Work may be performed in adverse weather conditions including high heat, humidity, and rain. • Noise level is considered normal. This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If email confirmation is not received, applicant may contact Human Resources at 912-635-4024 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt. Applicants who need assistance to accommodate a disability may request and accommodation by contacting Human Resources at 912-635-4024. All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background check is required including credit when applicable to the position. Relocation expenses are not authorized, applicants should consider this when applying. Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug-free Workplace.
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