St. Augustine Alligator Farm · Florida · posted today
Position Description The St. Augustine Alligator Farm Zoological Park is seeking an organized, creative, and motivated Events and Engagement Manager to oversee institutional events, public programming, and guest engagement initiatives as part of our growing Education and Events Department. As a key member of the Education and Events department, this position is responsible for developing and coordinating experiences that connect guests and the community with wildlife, conservation, and the mission of the zoological park. Responsibilities include seasonal festivals, special events, facility rentals, community outreach, animal ambassador interpretation, and interactive educational experiences. The manager works collaboratively with Education, Animal Care, Marketing, Guest Services, Maintenance, and other departments to ensure successful programming, effective communication, and positive guest experiences. Primary Responsibilities 1. Events and Institutional Programming • Plan, coordinate, and execute institutional events, seasonal festivals, evening programs, community events, and fundraising initiatives. • Develop event timelines, budgets, staffing plans, supply lists, and operational logistics. • Coordinate vendors, contractors, community partners, and participating departments. • Oversee event setup, operations, guest flow, breakdown, and post-event evaluations. • Identify opportunities to expand programming and improve existing events. 2. Guest Engagement and Interpretation • Oversee guest engagement opportunities, including interpretive stations, public presentations, seasonal activities, and interactive experiences. • Coordinate the development and maintenance of interpretive signage, educational displays, biofact stations, and conservation messaging. • Collaborate with Education and Animal Care staff to develop appropriate animal ambassador interpretation opportunities. • Evaluate guest experiences and identify opportunities to improve accessibility, engagement, and educational impact. 3. Administration, Evaluation, and Development • Develop and maintain event budgets, supply inventories, procedures, and planning resources. • Coordinate event responsibilities, schedules, resources, and preparation with Education team members and departmental management. • Collaborate with Animal Care, Marketing, Guest Services, Maintenance, and the Foundation to support institutional programming. • Track attendance, participation, revenue-related metrics, and guest feedback. • Maintain event records, photographs, archives, and historical documentation. • Identify opportunities for community partnerships, new programming, and revenue-generating experiences. Candidate Qualifications and Attributes The ideal candidate: • Demonstrates strong organizational, leadership, and project management skills. • Has experience coordinating events, public programs, or community engagement initiatives. • Can manage multiple projects, deadlines, budgets, and operational priorities. • Possesses excellent written, verbal, and interpersonal communication skills. • Is comfortable supervising staff, delegating responsibilities, and coordinating across departments. • Demonstrates creativity, initiative, adaptability, and problem-solving abilities. • Understands the importance of animal welfare, guest safety, and institutional standards. • Has an interest in wildlife conservation, informal education, and zoological institutions. • Is comfortable working outdoors and performing physical event setup and breakdown. • Demonstrates professionalism, accountability, and a commitment to positive guest experiences. Schedule • Five days per week on property, with two consecutive days off when operationally feasible. • The schedule includes weekends, evenings, holidays, and special events. • Flexibility is required to accommodate institutional programming and operational needs.
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