New York Aquarium · New York · posted today
Department: Restaurant Services Title: Food Service Supervisor Employment Type: Temporary/Seasonal Status: Non-Exempt Pay Rate: $19.50/hour Reports To: Full time management. Schedule: Must be able to work weekends and holidays; weekday hours also available Hours: Must be able to work weekends, holidays and nights (winter season specific); weekday hours also available, depending on weather and guest attendance; schedule subject to change throughout the spring, summer & winter. Hours are subject to change on short notice depending on weather and needs of the business Overview of Responsibilities • Assist in leading the daily operation of the restaurant facilities. • Enforce WCS procedures and checklists for maximum daily efficiency. • Set up and break down work stations • Maintain a clean and sanitary work station • Knowledge of food products, identification and acceptable level of food quality • Rotate and change food holding containers as needed. • Must know methods of food preparation, cooking times, and portion sizes to ensure food is prepared according to recipe. • Ability to evaluate food quality and preparation by tasting • Ensure all food produced is tracked in POS system • Cuts/slices meat and produce to be used in production. • Responsible for ensuring proper portion sizes in all phases of production. • Assist in other areas of production as needed • Ensure safety protocols are met at all times DESCRIPTION: Leadership • Assist in the training of staff members within your assigned location(s) consisting of, but not limited to: customer service, food handling, equipment knowledge, routine cleanliness and maintenance, daily production logs, WCS restaurant policies & procedures, etc. • Communicate daily break schedules to staff members and cover open positions when necessary • Assign work & kitchen priorities as the business or management dictates Sales & Service • Supervise the daily operation of assigned location(s) and staff to achieve all targets. • Responsible for the timely and accurate resolution of any customer complaints • Maintain inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures Routine Maintenance • Ensure that the food presentation area is fully stocked, organized, consistent, exciting and visually appealing. • Ensure that all work locations are neat, clean, organized and safe. • Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage. Food Quality • Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s). • Prepares quality food items according to standardized recipes and instructions in a timely fashion Collaborate • Establish and maintain a collaborative working relationship with all staff. • Maintain general knowledge of park attractions and amenities to provide superior customer service. • Follow all WCS rules and regulations. Administrative • Assist in the preparation of reports as needed. • Perform other duties as assigned. • Ensure daily logs are properly filled out and filed away PERKS of Working with Us: • Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals • Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (After 45 days) • Company provided uniforms • Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal • Access to online learning and tuition discounts with Monroe College • Earned Paid Sick Time ( when reached a total of hours) • Employee Assistance Program • Free Banking
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