Merlin Entertainments · Minnesota · posted 9 days ago
What you'll bring to the team Guest Experience Lead Snorkel Program - SEA LIFE Minnesota Ready to make a splash? 🌊 Join the team at SEA LIFE Minnesota as a Part-Time Guest Experience Lead for our Snorkel Program and help create safe, memorable, and truly unforgettable underwater experiences for our guests! What You'll Do • Lead engaging, safe, and memorable snorkel experiences from start to finish. • Welcome guests, build their confidence, and demonstrate the proper use of snorkel equipment. • Keep the Snorkel Program running smoothly and on schedule while monitoring guest safety and experience both in and out of the water. • Share fun, accurate, and engaging information about Rainbow Reef, its animals, and their natural history. • Deliver educational talks, Behind-the-Scenes tours, and aquarium interpretation that bring the exhibits and animals to life. • Work collaboratively across touch pools and other guest-facing areas to create a seamless experience. • Address guest questions or concerns with professionalism and a positive attitude. • Maintain strong knowledge of aquarium exhibits, species, and program content so you can encourage curiosity and further learning. • Help maintain the highest standards of health, safety, and guest service. Qualifications & Experience What You'll Bring • Current Open Water Dive or Lifeguard Certification. • A fun, enthusiastic, and positive personality with a genuine passion for creating great guest experiences. • Excellent communication and customer service skills. • Confidence speaking to groups and engaging large crowds; public speaking experience is a plus. • Ability to work independently while also being a strong team player. • Reliable, punctual, and safety-minded. • Flexible availability, including weekends (required). • A love of animals, learning, and making a splash with guests! 🐠 Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $19.00/Hr.
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